When we take an enforcement action against an entity or person
we believe has violated the law, we will post court documents
and other related materials here.
The Bureau may enforce the law by filing an action in federal
district court or by initiating an administrative adjudication
proceeding. Administrative proceedings are conducted by an
Administrative Law Judge, who holds hearings and issues a
recommended decision. Proceedings are conducted in accordance with
the
Rules of Practice for Adjudication Proceedings.
On August 17, 2023, the Bureau issued an order against
Freedom Mortgage Corporation (Freedom), a residential
mortgage loan originator and servicer headquartered in
Boca Raton, Florida.
On August 17, 2023, the Bureau issued an order against
Realty Connect USA Long Island, Inc. (Realty Connect), a
real estate brokerage firm based in Suffolk County, New
York.
On July 19, 2023, the Bureau filed a lawsuit against Snap
Finance LLC, Snap RTO LLC, Snap Second Look LLC, Snap U.S.
Holdings LLC, and Snap Finance Holdings LLC (collectively,
Snap), a group of interrelated companies headquartered in
West Valley, Utah.
On July 13, 2023, the Bureau and several state partners
filed a complaint in an adversary proceeding against
Prehired, LLC, Prehired Recruiting, LLC, and Prehired
Accelerator, LLC.
On July 11, 2023, the Bureau issued an order against Bank
of America, N.A., which is a national bank headquartered
in Charlotte, North Carolina with branches and ATMs
located in 38 states and the District of Columbia.
On July 11, 2023, the Bureau issued an order against Bank
of America, N.A., which is a depository institution based
in Charlotte, North Carolina to address the Bureau’s
findings regarding the bank’s opening unauthorized
consumer financial accounts and its misleading statements
regarding certain credit cards rewards.
On June 27, 2023, the Bureau issued an order against ACI
Worldwide Corp. and ACI Payments Inc. (collectively, ACI),
a nationwide payment processor headquartered in Elkhorn,
Nebraska.
On June 8, 2023, the Consumer Financial Protection Bureau
(Bureau) issued an order against Phoenix Financial
Services, LLC (Phoenix), an Indiana-based debt collector
that collects primarily past-due medical debts and
furnishes information about consumers to consumer
reporting agencies (CRAs).
On May 31, 2023, the Consumer Financial Protection Bureau
(Bureau) issued an order against OneMain Financial
Holdings, LLC; OneMain Financial Group, LLC; OneMain
Financial (HI), Inc.; OneMain Financial, Inc.; and OneMain
Financial of Minnesota, Inc. (collectively referred to as
OneMain). OneMain is an Indiana-based personal loan
installment lender with more than 1,400 branches across 44
states.
On April 5, 2023, the Bureau filed a lawsuit against James
R. Carnes and his wife, Melissa C. Carnes, both
individually and in their roles as co-trustees of two
trusts, as a result of James Carnes’s efforts to conceal
assets and avoid paying a judgment of more than $43
million to the Bureau.
On March 23, 2023, the Bureau filed a complaint and
proposed stipulated final judgment and order to resolve
the Bureau's claims against Portfolio Recovery...
On February 27, 2023, the Consumer Financial Protection
Bureau (Bureau) issued an order against RMK Financial
Corp. (RMK), a California-based mortgage lender that also
does business under the name Majestic Home Loans.
On February 23, 2023, the Bureau issued an order against
TitleMax parent company TMX Finance LLC, which extends
consumer loans that are secured by the title to the
borrower’s car.
On January 4, 2023, the Bureau and New York Attorney
General Letitia James filed a joint lawsuit in the United
States District Court for the Southern District of New
York against Credit Acceptance Corporation, an indirect
auto lender that funds and services car loans for subprime
and deep-subprime consumers.
On December 22, 2022, the Bureau issued an order against
Servicio UniTeller, Inc. (UniTeller), a nonbank remittance
transfer provider headquartered in Rochelle Park, New
Jersey.
On November 17, 2022, the Bureau issued an order against
Carrington Mortgage Services, LLC, a California-based
mortgage servicer operating in all fifty states.
On October 18, 2022, the Bureau filed a lawsuit in the
United States District Court for the Eastern District of
Texas against ACTIVE Network, LLC, a payment processor
owned by Global Payments, Inc., with its headquarters in
Plano, Texas.
On September 29, 2022, the Bureau filed a lawsuit against
MoneyLion Technologies Inc. (MoneyLion), ML Plus, LLC, and
37 MoneyLion lending subsidiaries.
On September 28, 2022, the Bureau issued an order against
Regions Bank, a bank headquartered in Birmingham, Alabama
with consolidated assets over $163 billion.
On August 10, 2022, the Bureau issued an order against
Hello Digit, LLC (“Digit”), a financial-technology company
that offers consumers an automated-savings tool.
On July 27, 2022, the Bureau, together with the United
States Department of Justice (DOJ), filed a complaint and
proposed consent order in the United States District Court
for the Eastern District of Pennsylvania to resolve their
allegations against Trident Mortgage Company, LP
(Trident).
