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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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Fifth Third Bank

The CFPB took action against Fifth Third for deceptive marketing of credit card add-on products. The action requires the bank to provide an estimated $3...
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Hudson City Savings Bank, F.S.B.

The Bureau and the Department of Justice (DOJ) announced a joint action against Hudson City Savings Bank for discriminatory redlining practices that denied...
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Portfolio Recovery Associates, LLC

On September 9, 2015, the Bureau issued an order against Portfolio Recovery Associates (PRA), one of the two largest debt buyers in the country.
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Springstone Financial, LLC

CFPB has ordered Springstone Financial, LLC to provide $700,000 in relief to victims of deceptive credit enrollment tactics.
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Residential Credit Solutions, Inc.

CFPB took action against Residential Credit Solutions, Inc. for blocking consumers’ attempts to save their homes from foreclosure.
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Paymap, Inc.

CFPB took action today against Paymap Inc. and LoanCare, LLC for deceiving consumers with advertisements for a mortgage payment program that promised tens...
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LoanCare LLC.

CFPB took action today against Paymap Inc. and LoanCare, LLC for deceiving consumers with advertisements for a mortgage payment program that promised tens...
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Student Financial Aid Services, Inc.

The CFPB filed a complaint and proposed consent order in federal court against Student Financial Aid Services, Inc. for illegal sales and billing practices.
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American Honda Finance Corporation

The Bureau and Department of Justice (DOJ) resolved an action with American Honda Finance Corporation that will put new measures in place to address...
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Intersections, Inc.

CFPB took action against two credit card add-on product vendors – Affinion Group Holdings, Inc., Affinion's affiliated companies, and Intersections Inc. –...
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Guarantee Mortgage Corporation

CFPB ordered a California mortgage bank, Guarantee Mortgage Corporation, to pay a civil penalty of $228,000 for paying its branch managers based, in...
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RPM Mortgage, Inc. and Erwin Robert Hirt

The Bureau filed a complaint in federal district court against RPM Mortgage, Inc. and its CEO, Erwin Robert Hirt, for illegally paying bonuses and higher...
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Provident Funding Associates, L.P.

The Bureau and the Department of Justice (DOJ) filed a joint complaint against Provident Funding Associates for charging higher broker fees on mortgage...
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PayPal, Inc. and Bill Me Later, Inc.

The Bureau filed a complaint and proposed consent order in federal court against PayPal, Inc. for illegally signing up consumers for its online credit...
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Cellco Partnership d/ba/ Verizon Wireless

The Bureau filed proposed orders in federal courts against Sprint and Verizon which, if approved, would provide $120 million in redress to wireless...