Reports

This report provides a recommended core set of five financial outcomes for programs to track. The purpose is to assist the field of financial capability and...

In this issue of Supervisory Highlights, we report examination findings in the areas of mortgage servicing, mortgage origination, student loan servicing...

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

This report describes our fair lending activities in prioritization, supervision, enforcement, rulemaking, interagency coordination, and outreach for...

We follow specific standards for maintaining affirmative employment programs and take steps to ensure that policies, practices, and procedures are conducted...

The CFPB presents its Notification and Federal Employee Antidiscrimination and Retaliation Act of 2002 (No FEAR Act) annual report of fiscal year (FY) 2016.

We began consumer response operations on July 21, 2011, as the nation’s first federal agency specifically mandated to protect American consumers in the financial marketplace.

Financial education in grades K-12 can reach consumers at a pivotal point. This resource guide connects community and education leaders with information...

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Sixth annual report to Congress on the Fair Debt Collection Practices Act.

Rules-based educational messages are low-cost and scalable, and can be effective. Exposure to a guideline reminding consumers to be cognizant of credit card...

In this issue of Supervisory Highlights, we share findings from recent supervisory examination observations in consumer reporting. These observations...

This report describes CFPB research on approaches to helping consumers manage their spending, such as approaches that would give consumers real-time...

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

The CFPB researched the childhood origins of financial capability and well-being to identify those roots and to find promising practices and strategies to...

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

In accordance with the Dodd-Frank Act, the CFPB orders an annual independent audit of the operations and budget of the Bureau. The purpose of this audit is...

This report presents the results of the Survey of Consumer Views on Debt, which was conducted by the CFPB between December 2014 and March 2015 to better...

This report provides an introduction to the online marketplace for charged-off debt.

The number of consumers age 60 and older with student loan debt has quadrupled over the last decade in the United States, and the average amount they owe...

The CFPB is pleased to present this report to the Committees on Appropriations of the United States Senate and House of...

More than 87 percent of the CFPB employee population responded to the fifth annual employee survey conducted between August 1 and 31, 2016.

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

The CFPB presents this Semi-Annual Report to the President, Congress, and the American people in fulfillment of its...

The Credit Card Accountability, Responsibility and Disclosure Act (“CARD Act”) requires us to submit to Congress, and to make available to the public, an annual report that lists information submitted to the Bureau concerning agreements between credit card issuers and institutions of higher education or certain organizations affiliated with such institutions.