Wise US Inc.
On January 30, 2025, the Bureau issued an order against
Wise US Inc., a nonbank remittance transfer provider
headquartered in New York, New York.
Docket of the Office of Administrative Adjudication
The OAA docket includes all public documents filed in administrative proceedings before the Office of Administrative Adjudication. The docket does not include documents containing confidential information covered under a protective order or other order authorizing confidential treatment.
Types of proceedings in the OAA docket:
Administrative adjudication
The Bureau initiates an administrative adjudication proceeding by filing a notice of charges. Administrative adjudications are conducted by an administrative law judge, who holds formal hearings and issues a recommended decision.
Stipulation and consent order
Stipulations and consent orders consist of proceedings where the parties agree to settlement and file a stipulation and a consent order before the filing of a notice of charges.
Not all enforcement actions initiated by the Bureau are filed with the Office of Administrative Adjudication. The Enforcement docket includes proceedings not filed with the Office of Administrative Adjudication, such as federal district court cases.
Equifax, Inc. and Equifax Information Services LLC
On January 17, 2025, the Bureau issued an order against
Equifax, Inc. and Equifax Information Services LLC, one of
the largest consumer reporting agencies in the country.
American Honda Finance Corporation
On January 17, 2025, the Bureau issued an order against
American Honda Finance Corporation to address its
violations relating to its furnishing of inaccurate
consumer reporting information.
Block, Inc.
On January 16, 2025, the Bureau issued an order against
Block, Inc. (Block), a nonbank headquartered in Oakland,
California which operates Cash App, a mobile payments
application through which consumers can send and receive
money through peer-to-peer transfers.
Performant Recovery, Inc.
On December 9, 2024, the Bureau issued an order against
Performant Recovery, Inc., to address its unlawful
collection activities involving student-loan borrowers who
were attempting to bring their student loans out of
default.
Global Tel Link Corporation d/b/a ViaPath Technologies; Telmate, LLC d/b/a ViaPath Technologies; and TouchPay Holdings, LLC d/b/a GTL Financial Services
On November 14, 2024, the Bureau issued an order against
Global Tel Link Corporation, d/b/a ViaPath Technologies,
and its subsidiaries Telmate, LLC, d/b/a ViaPath
Technologies, and TouchPay Holdings, LLC, d/b/a GTL
Financial Services.
Navy Federal Credit Union
On November 7, 2024, the Bureau issued an order against
Navy Federal Credit Union, headquartered in Vienna,
Virginia.
VyStar Credit Union
On October 31, 2024, the Bureau issued an order against
Vystar Credit Union.
Goldman Sachs Bank USA
On October 23, 2024, the Bureau issued an order against
Goldman Sachs Bank USA.
Apple Inc.
On October 23, 2024, the Bureau issued an order against
Apple Inc.
Ejudicate, Inc., d/b/a Brief
On October 10, 2024, the Bureau issued an order against
Ejudicate, Inc., d/b/a Brief, a company based in Los
Angeles, California.
TD Bank, N.A.
On September 11, 2024, the Bureau issued an order against
TD Bank, N.A., a national bank headquartered in Cherry
Hill, New Jersey.
New Day Financial, LLC
On August 29, 2024, the Bureau issued an order against New
Day Financial, LLC (NewDay), a nonbank direct mortgage
lender headquartered in West Palm Beach, Florida,
specializing in offering refinance mortgage loans
guaranteed by the United States Department of Veterans
Affairs.
Fay Servicing, LLC
On August 21, 2024, the Bureau issued an order against Fay
Servicing, LLC, a residential mortgage servicer
headquartered in Tampa, Florida.
Fifth Third Bank, N.A.
On July 9, 2024, the Bureau issued an order against Fifth
Third Bank, N.A., a national bank that, among other
things, offers and services motor vehicle loans to
consumers directly and through a variety of vehicle
dealers.
Sutherland Global Services, Inc., Sutherland Mortgage Services, Inc., and Sutherland Government Solutions, Inc.
On June 18, 2024, the Bureau issued an order against
Sutherland Global Services, Inc., Sutherland Mortgage
Services, Inc., and Sutherland Government Solutions, Inc.
Sutherland ran a loan-servicing operation that serviced
home equity conversion mortgages, or reverse mortgage
loans, on behalf of the Department of Housing and Urban
Development (HUD)
NOVAD Management Consulting, LLC
On June 18, 2024, the Bureau issued an order against NOVAD
Management Consulting, LLC. NOVAD ran a loan-servicing
operation that serviced home equity conversion mortgages,
or reverse mortgage loans, on behalf of the Department of
Housing and Urban Development (HUD).
Western Benefits Group, LLC
On May 20, 2024, the Bureau issued an order against
Western Benefits Group, LLC, a telemarketer and seller of
student-loan debt-relief services, headquartered in
Pleasanton, California.
Chime Financial, Inc.
On May 7, 2024, the Bureau issued an order against Chime
Financial, Inc. (Chime), a financial-technology company
that designed and services consumer banking accounts for
two separate FDIC-insured “partner banks.”
BloomTech Inc., d/b/a Bloom Institute of Technology or BloomTech, f/k/a Lambda, Inc.; and Austen Allred
On April 17, 2024, the Bureau issued an order against
BloomTech, Inc., a for-profit vocational school that is
also known as the Bloom Institute of Technology and was
formerly known as the Lambda School, and Austen Allred,
the company’s founder and CEO.
U.S. Bank National Association
On December 19, 2023, the Bureau issued an order against
U.S. Bank in connection with its administration of prepaid
debit cards that held unemployment insurance benefits.
Commonwealth Financial Systems, Inc.
On December 15, 2023, the Bureau issued an order against
Commonwealth Financial Systems, Inc. (Commonwealth), a
Pennsylvania-based third-party debt collection company
that collects past-due medical debts and furnishes
information about consumers to consumer reporting agencies
(CRAs).
Bank of America, N.A.
On November 28, 2023, the Bureau issued an order against
Bank of America, N.A., which is a national bank
headquartered in Charlotte, North Carolina with branches
and ATMs located in 38 states and the District of
Columbia.
Enova International, Inc.
On November 15, 2023, the Bureau issued an order against
Enova International, Inc., a publicly-traded online
small-dollar lender, headquartered in Chicago, Illinois,
that markets, provides, and services loans under the brand
names CashNetUSA (CNU) and NetCredit.
Toyota Motor Credit Corporation
On November 20, 2023, the Bureau issued an order against
Toyota Motor Credit Corporation (“Toyota Credit”), which
is the United States-based auto-financing arm of Toyota
Motor Corporation and one of the largest indirect auto
lenders in the country.