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The Bureau will take a close look at service providers' interactions with consumers. It will hold all appropriate companies accountable when legal...

At issue in the lawsuit is the total amount of fees that a credit card issuer may require a consumer to pay with respect to a credit card account prior to...

This new tool is an interactive, online platform designed to help families decide how much to borrow for higher education.

The Bureau today launched the next phase of its Know Before You Owe student loan project by releasing a beta version of the Financial Aid Comparison...

At the start of this year, nearly one in four mortgages was underwater and 4.5 million mortgages were seriously delinquent. And today, some studies estimate...

"The mortgage servicing rules we are considering reflect two basic, common-sense principles – no surprises and no runarounds," said CFPB Director Richard...

I want to thank you for this opportunity to testify on the first "Semi-Annual Report of the Bureau" detailing the Bureau's accomplishments in its first six...

And we have certain goals in common: a strong and vibrant financial sector; a highly competitive economy that works for Americans in both the short run and...

When a borrower cancels a loan on this basis, the lender must release its liens against the borrower's home, and the borrower must return the loan he or she...

"Ask CFPB gives consumers answers in plain language so they can make sound financial decisions. But today's launch is just the beginning – we will continue...

I would like to talk to you today about how we are doing this by promoting transparency, lowering consumer risks, and ensuring a level playing field between...

At the Bureau, we have been working with one of the largest credit unions in the country, the Pentagon Federal Credit Union, to pilot a prototype credit...

I deeply believe that reporters play an important role in ensuring our government operates fairly, efficiently, and honestly. This role includes a new task...

I have seen firsthand how the success of community banks benefits the people who live in those communities, where the bankers themselves also live and work.

The proposed rule is intended to provide supervised entities further assurances that providing privileged information to the Bureau will not adversely...

Making prices and risks clear. Protecting people against fraud. And standing up for consumers to make sure they are treated fairly. That is our new job.

The CFPB will assist all borrowers experiencing problems taking out a private student loan, repaying their private student loan, or managing a student loan...

Almost nine out of ten American households have at least one checking account, and many also maintain a savings account. Yet, despite the fact that they are...

The Dodd-Frank Wall Street Reform and Consumer Protection Act, which created the CFPB, requires that a Consumer Advisory Board be established to advise and...

Today, the Senate Health, Education, Labor, and Pensions (HELP) Committee released data which revealed that education benefits administered by the...

Overdrafts can provide consumers with needed access to funds, but the growing costs of overdraft practices have the capacity to inflict serious economic...

As part of that inquiry, the CFPB is seeking public input on a prototype "penalty fee box" – a disclosure on a consumer's checking account statement that...

The review panel will solicit feedback from small businesses that make mortgage loans and conduct mortgage closings.

"Our proposed rule would mean that those debt collectors and credit reporting agencies that qualify as larger participants are subject to the same...

We want Latino consumers – on the same footing with every other consumer – to have the information they need to make good choices, choices that enhance...