Standing up for consumers
Today, I was appointed by President Obama to serve as the first Director of the Bureau. I am honored by this opportunity to continue my work on behalf of...
Blog
Destination: Portland, ME
According to the Maine Attorney General's Office, there are an estimated 14,000 incidents of elder abuse annually in Maine, and at least 84 percent of them...
Financial Fitness Forum
This week, the Office of Servicemember Affairs held a special event: a Financial Fitness Forum. We invited representatives from the military, government...
The CFPB wants you to blow the whistle on lawbreakers
Do you have information about a company that you think has violated federal consumer financial laws? Are you a current or former employee of such a company...
A conversation with the South Florida Latino community
On December 2, 2011, I participated in a White House Latino Community Summit in Miami. The community summit connected senior government officials from...
Addressing credit discrimination
The CFPB is the first federal agency with the primary mission of making consumer financial markets work for American consumers. Congress charged us with...
Know Before You Owe: Closer to closing (mortgage disclosure, that is)
Last month, we unveiled two new prototypes for a single mortgage disclosure to replace the HUD-1 Settlement Statement and final Truth-in-Lending disclosure...
Live: Holly Petraeus kicks off our Financial Fitness Forum
Today, our Office of Servicemember Affairs is hosting a Financial Fitness Forum in Washington, DC. We've streamed the morning's events, including...
The CFPB Ombudsman’s Office – an independent, impartial, confidential resource
As the nation’s first federal agency focused on consumer financial protection, we have been hard at work putting procedures and mechanisms in place to protect you from unfair, deceptive, and abusive financial practices.
Live from Cleveland
On December 7th, Raj Date announced the Bureau's initiative to develop a shorter, simpler credit card agreement that spells out the terms for the consumer...
Know Before You Owe: Making credit card agreements readable
A credit card agreement is a document that lays out the terms and features of a credit card. Millions of times every year, financial institutions send out...
Credit card complaints, by the numbers
We've been taking your complaints on credit cards at the CFPB since we officially opened for business on July 21, 2011. Today, we released an interim report...
Cleveland, save the date!
The Bureau is continuing its commitment to hear from consumers around the country about their experiences with financial products and services. Last month...
Chime in on private student loans
For the last month, student loans have kept us pretty busy. We released our Student Debt Repayment Assistant to help borrowers understand their options when...
Lessons from the road
Since starting work at the Bureau three weeks ago, I have traveled from coast to coast to meet with seniors who have suffered from financial scams. In my...
Plan your spending to avoid holiday debt
For shoppers, seeing "November" on the calendar means Black Friday – the unofficial start of the holiday shopping season – is just around the corner. Taking...
Honoring veterans
November 11th is Veterans Day. This week the CFPB took a moment to recognize and honor the veterans in our ranks: 87 of them! We showed photos of them while...
Know Before You Owe: It’s closing time
Last month, as we tested another round of the initial mortgage disclosure, we mentioned that we'd be shifting our focus in the coming months. Today, we...
Protecting military members from predatory lending
As a lifetime military family member, I've seen first-hand the devastating impact financial scams and predatory lending can have on our military families. I...
Know Before You Owe: Let’s tackle student loans
We started Know Before You Owe several months ago to make mortgage disclosure forms easy to understand and easy to compare. The idea was and is that people...
Live from Minneapolis!
Today's live events have now ended. You can read Raj's full remarks from the University of Minnesota. Be sure to check out the new Know Before You Owe –...
Know your student loan repayment options
Between the increasing cost of higher education and the impact of the financial crisis, students are more reliant than ever on loans to pay for school. With...
From day one
Greetings. I'm Skip Humphrey, and I'm excited to begin work at the Bureau as the head of the Office of Older Americans. I grew up in a household where it...
Know Before You Owe: What’s next
Four times since May, we have asked you to take a few minutes to help us create a simpler mortgage disclosure form. Each time, you told us what you liked...
A Guide to CFPB’s Supervision
Today, the CFPB released the CFPB Supervision and Examination Manual, the guide for our examiners to use in overseeing companies that provide consumer...