Advancing consumers’ interests
Today we are expanding our consumer response system to take consumer complaints on checking and savings accounts. These accounts play a critical role in the...
Blog
Notice about possibly malicious emails
Today, the CFPB has learned that businesses have received emails that falsely purport to originate from the CFPB. These emails contain the subject line...
Set a goal and start a savings habit
At the Bureau, we believe in empowering American Consumers to make informed financial decisions. We want you to have the information you need to get what...
We’re taking nominations for our Consumer Advisory Board
We are assembling a group of experts who can give us the outside guidance we'll need as we move forward with our work. Board members will provide us with...
What’s your status when it comes to overdraft coverage?
As we begin our inquiry into overdraft practices, we've issued a consumer advisory on overdraft coverage and fees. Institutions can't charge you for...
Live from New York City!
Our live events on checking have ended. You can watch an archived recording of the morning roundtable below, or read Director Richard Cordray's remarks. And...
SBREFA, Small Providers, and Mortgage Disclosure
The CFPB is mindful that new statutory requirements we are implementing can burden as well as benefit small financial services providers. We use many...
Know Before You Owe: The last dance…or is it?
This week we are in Austin, Texas! We're conducting the final round of testing of the integrated disclosures you receive at two different points in the...
Office of Financial Education begins listening tour in New York
Financial education organizations, many with limited staff and money, could have a bigger impact by teaming with agencies that provide services and other...
We want to make it easier for you to submit comments on streamlining regulations
In November of 2011, we asked you to help us streamline the regulations we inherited from seven Federal agencies. Today we launched our Regulation...
Making a difference in the lives of immigrants and others who send money abroad
Over my years of public service, I've met a lot of hard-working people who regularly send money transfers, or remittances, to family members and others...
Joining the Financial Literacy and Education Commission
Today, I attended my first public meeting of the Financial Literacy and Education Commission. Financial education has been a passion of mine for years. The...
A model form for mortgage statements
Last May, we began the Know Before You Owe project to improve mortgage disclosures. We improved these disclosures by including the consumers and lenders who...
CFPB helps volunteer tax preparers promote tax refund savings
The Office of Financial Education is helping Volunteer Income Tax Assistance (VITA) sites across the country encourage taxpayers to save some of their 2011...
Save the date, New York!
We are continuing our commitment to hear from consumers around the country about their experiences with financial products and services. Last month, we held...
Your thoughts on private student loans
The Consumer Bureau has been busy when it comes to student loans. We worked with the Department of Education to launch our Know Before You Owe: Student...
Five ways to keep more of your tax refund
About 75 percent of taxpayers are expected to receive a federal income tax refund this year. If you're one of them, here are five ways to help you keep more...
Your feedback on Know Before You Owe: Student Loans
Earlier this week, we issued a memorandum to consumers and industry participants who submitted comments on our Know Before You Owe: Student Loans project...
A new tool for protecting the military community
Today, we proudly announced a joint effort with state Attorneys General and the Department of Defense to combat scams directed at servicemembers, veterans...
Getting a complete picture of the payday market
Yesterday, Director Cordray kicked off our field hearing on payday lending in Birmingham, Ala., by explaining why he was there and what the Bureau wants to...
Hearing your stories on payday lending
Today, the Bureau traveled to Birmingham, Ala., for our first field hearing. We gathered to discuss and collect information on payday lending. The payday...
Fulfilling our commitment to diversity
In the months since the CFPB officially opened its doors, the Bureau has been moving at full speed to engage consumers and bring greater transparency to the...
A video message from Rich Cordray
Rich Cordray, the new Director of the CFPB, has recorded a message about the extraordinary privilege he sees in working on behalf of American consumers.
The CFPB launches its nonbank supervision program
A Beginning Today marks an important step forward for the CFPB as we work to protect consumers. Going forward, the CFPB will expand its bank supervision...
CFPB mortgage complaint system is up and running
The CFPB is accepting mortgage complaints from consumers who have experienced difficulties in the housing market, including problems related to mortgage...