A few weeks ago, the CFPB released an early prototype of a new tool to help students and families make smarter choices about financing college. The CFPB...
Today is my first day as the Director of the Office of Minority and Women Inclusion at the CFPB. I'm coming to the CFPB after serving nine years at the U.S...
My kids were so excited when I asked them if they wanted to come to work with me today. At ages 6 and 9, this will be their first Take Our Daughters and...
On April 27th, the President signs an executive order instructing several departments to take steps to ensure that servicemembers, veterans and their...
Since we opened for business on July 21, 2011, we have been building our supervision team. On Friday, April 27 in Cleveland and Friday, May 4 in New York...
In February, we launched a public inquiry and an industry research study to gain insight into overdraft practices. Both initiatives are continuing and will...
Millions of Americans rely on loans and other credit products to attend college, buy cars, purchase homes, or open businesses. For many of us, access to...
Last week, I had the good fortune to spend two full days in Memphis, Tennessee, with my friend and colleague, Holly Petraeus, who heads the CFPB's Office of...
April is a time when students and their families anxiously await their college acceptance letters. But for families across the country, the good news of...
Delinquencies. Defaults. Foreclosures. Let's face it: before the housing crisis, these and many other terms were foreign to many of us. Since 2008, however...
The Bureau was fortunate to be born in the digital era. We've been able to rethink many of the practices that make financial products confusing to consumers...
When Utah Attorney General Mark Shurtleff invited me to Salt Lake City to meet with him, state and local senior services, and law enforcement groups, I...
April is Financial Literacy Month, and we are teaming up with other government agencies, nonprofit organizations, and businesses to promote financial...
As a child of South Asian immigrants, I recall my parents frequently sending money back to our family and friends in India. They would use a service to send...
Public input is tremendously important to our work at the CFPB. At our January field hearing in Birmingham, we had the opportunity to gather information...
It can be hard to understand the language of financial products and services. Just what exactly is a grace period? What about an ARM? A balloon payment? And...
Recently, we undertook what we understand is the first major effort to understand the size of the private student loan market. This market went through the...
Last month, Director Cordray announced that we are taking nominations for our Consumer Advisory Board. The CAB offers us advice and consultation on emerging...
One of the biggest challenges of working at a new organization is getting the word out about what you do and how your product or service makes a difference...
The Dodd-Frank Act requires the CFPB to share consumer complaint information with the Federal Trade Commission ("FTC") and other state and federal agencies...
Last month, my team and I traveled to Chicago, Illinois, to learn more about that state's efforts to protect seniors from financial abuse and to share...
We recently launched the first phase of a new system to help consumers who have problems with auto loans and other types of installment loans, such as loans...
If you have a complaint about student loans, we are ready to hear from you. For the first time, a single agency is now responsible for watching out for all...
This week is National Consumer Protection Week. The Bureau and other federal agencies participate in this week to help consumers safely navigate the markets...