The second annual report from the CFPB Ombudsman’s Office
Today, I want to share with you the CFPB Ombudsman's second annual report, which I delivered to the CFPB Director. The report describes how the Ombudsman's...
Blog
Save the date, Dallas, Texas!
Join us for a field hearing in Dallas, Texas on arbitration. The hearing will take place on Thursday, December 12 at 11 a.m. CST. The event will feature...
Know Before You Owe: Just one example of our approach to policy-making
As the mortgage disclosure team said last week, we based Know Before You Owe on the idea that disclosure information is clearer when the people who will...
Tell us how you tackle your student debt
A number of recent graduates have asked us: why is my student loan interest rate so high? And how can I more quickly pay off this loan? Often borrowers have...
Know Before You Owe: preparing to finalize the new mortgage disclosure forms
Two and a half years ago, we began a line of work we call Know Before You Owe. The work that we did as part of that project helped lead us to the TILA-RESPA...
We looked at the impact of regulations at financial institutions
Today, we're releasing findings from a study we conducted on the operational effects of certain regulations for banks, in order to better understand the...
A final rule that makes mortgage disclosure better for consumers
Today, we're issuing the TILA-RESPA final rule. This rule improves the way consumers receive information about mortgage loans, both when they apply and when...
Live from Boston!
Today, we held a field hearing in Boston on Know Before You Owe: Mortgages. The live event has ended. A recording will be available here soon.
Explainer: How the final TILA-RESPA rule differs from the proposal
When we first proposed the TILA-RESPA disclosure rule, we got a lot of questions about the length of the document containing the rule. We synthesized those...
Our first enforcement action against a payday lender
We announced an enforcement action against one of the largest short-term, small-dollar lenders in the country. The company has agreed to reimburse up to $14...
Live from the CFPB!
Today, we held a forum on auto finance here at the CFPB. The forum featured remarks from CFPB Director Richard Cordray as well as panel discussions with...
Update: Save the date, Boston!
Join us for a field hearing in Boston on Know Before You Owe: Mortgages. The hearing will take place on Wednesday, November 20 at 11 a.m. EST. Learn more...
Know your financial adviser
Just like planning for retirement, choosing a financial adviser can be much more challenging than it sounds—especially for senior needs. Today, we're...
Your chance to weigh in on debt collection practices
We're considering issuing rules for the debt collection industry, but first we want to hear from you so we can learn more about the debt collection system...
You can submit a payday loan complaint
Payday loans are typically marketed as a way to get quick cash when you need it. They are generally for small amounts due quickly, like on your next payday...
What military families should know about payday loans
Starting today, you can submit payday complaints to us. So this seems a good time to remind you that if you are a servicemember on active duty you, your...
Preventing illegal discrimination in auto lending
Every year, millions of American families buy a car – and it will be one of the most significant purchases they make. One key priority for us is protecting...
Save the date, Washington DC!
Join us for an auto finance forum at CFPB headquarters, located at 1700 G Street NW, Washington, D.C. The forum will take place on Thursday, November 14 at...
Here’s how community-based organizations can do business with us
So often, the work that we do relies on the knowledge and expertise that community-based organizations provide us. These organizations are our eyes and ears...
Save the date, Boston!
Join us for a field hearing in Boston on Know Before You Owe: Mortgages. The hearing will take place on Wednesday, November 20 at 11 a.m. EST. More...
Developing standards for assessing diversity policies
We are tasked, along with other agencies, by the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, to develop standards that can be used...
Send money abroad with more confidence
Today, you have new rights if you send money to family or others outside the United States. These protections come from a new rule that applies to...
Does your college help you know before you owe?
Today, we're celebrating the two year anniversary of "Know Before You Owe: student loans" — a project to help students better understand their loan options...
Trick-or-treating for your money
When it comes to tricking you out of your money, for scammers it's Halloween all year long. In 2011, an estimated 25.6 million adults (10.8 percent of the...
Making regulations easier to use
We write rules to protect consumers, but what actually protects consumers is people: advocates knowing what rights people have, government agencies'...