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        Info for consumers
        Published

        Transcript Withholding Holds Back Workers and Wages

        Millions of students seek postsecondary degrees in the hope that advancing their education will lead to better job opportunities, higher earnings, and greater economic security for themselves and their families. But many institutions of higher education are precluding students from making professional and educational gains by withholding their official transcripts to collect education-related debts.
        Director's notebook
        Published

        Protecting families and honest businesses from debt collection abuses

        Financial companies that collect and process loan payments play a critical role in consumer finance markets. The Consumer Financial Protection Bureau (CFPB) is the primary federal regulator of the consumer debt collection industry, and today, we submitted our annual report to Congress on the Fair Debt Collection Practices Act (FDCPA).
        Info for consumers
        Published

        Consumers on course to save $1 billion in NSF fees annually, but some banks continue to charge these fees

        A number of large banks are eliminating non-sufficient fund (NSF) fees on checking accounts, cutting total NSF fee volume by about 50%, or $1 billion, annually. Other banks continue to charge these fees. The Bureau is closely scrutinizing whether and when charging these fees may be unlawful.
        Info for consumers
        Published

        Знайте и защищайте свои права, касающиеся медицинских счетов и взыскания задолженности

        Вызов скорой помощи и получение неотложной медицинской помощи могут обернуться неожиданным финансовым кризисом. Узнайте о своих правах и о том, как защитить свою кредитную историю и избежать ошибок.
        At the CFPB Info for consumers
        Published

        Designing for the people we serve

        We aim to root our work in research and experience from the people we serve. We are excited to unveil our homepage redesign, based on feedback from dozens of people.
        At the CFPB
        Published

        New effort focused on financial issues facing rural communities

        The Consumer Financial Protection Bureau has a launched a new initiative to focus on financial issues facing rural America. Our effort will initially focus on rural banking deserts, discriminatory and predatory agricultural credit, and manufactured housing.